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Privacy Policy

 

L'Ambre ensures the security of your data while using our services. Refer to our Privacy Policy for details on how we use and protect your personal information. Stay informed about policy changes on our website.

Introduction

This Privacy Policy applies to users and customers of L'Ambre's online services.

Data Controller

L'Ambre, as the data controller, is responsible for protecting your personal data in line with the General Personal Data Protection Act.

Data Storage

Collected data is stored within the EEA (European Economic Area) and may be transferred to third countries, adhering to applicable laws. Security during transfers is maintained through approved legal mechanisms, including the EU-US Privacy Shield.

Information Collection

We collect personal information provided by you during order placement or customer service inquiries, including contact details, date of birth, and payment information. External sources may provide financial data or address changes.

Use of Personal Data

Your personal data is utilized for various purposes, such as managing your account, order status updates, responding to queries, sending marketing offers, age verification, order processing, and fraud prevention. Data retention aligns with the specified purposes and legal requirements.

Your Rights

You have the right to request information about your personal data, request corrections or deletions, and object to data use for marketing. Contact our customer service for assistance.

Data Access

We do not sell, share, or exchange your personal data with third parties for marketing. Shared data with third parties is limited to service fulfillment, like shipping companies for order delivery.

Data Protection

Technical and organizational measures are implemented to protect against loss, manipulation, or unauthorized access. Card payments are secured through encryption and processed in compliance with international security standards.

Links

Links on the L'Ambre website to external sites are provided for additional information. We are not responsible for the privacy protection or content of those sites.

Cookies Usage

Cookies are employed to secure connections, personalize online shopping, and store preferences. These small text files improve user experience by eliminating the need to re-enter information on forms.